Cultural intelligence in the workplace: a study among Ecuadorian line-level employees

Abstract

Cultural intelligence (CQ) is the capability to function effectively in intercultural and global environments.  This paper reports on a study conducted to assess CQ levels among line-level employees in various types of industries and organizations in Ecuador. A first in its focus on line-level employees in Ecuador, the study found that levels of CQ varied among workers, both overall and in the various subsets of CQ, and that significant differences existed based on demographic variables.