EL COMPROMISO LABORAL Y EL COMPORTAMIENTO INNOVADOR DE LOS EMPLEADOS: REVISIÓN DE LITERATURA
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Publicado
abr 28, 2022
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Resumen
En lo que se refiere al compromiso laboral, algunos autores denotan la escaza evidencia empírica que muestre los efectos del compromiso laboral sobre el comportamiento innovador (Agarwal, 2014). En consecuencia, es importante realizar investigaciones para determinar qué influye sobre el compromiso de los empleados, lo cual puede hacer que demuestren un comportamiento innovador que conduzca a un mejor desempeño a nivel organizacional (Iqbal et al., 2020). Para esto, antes de realizar un estudio empírico es relevante elaborar una revisión de literatura profunda y encontrar de esta forma qué es lo que ya ha sido estudiado y aún falta por estudiar, para que otros investigadores tengan una guía de las brechas en la literatura. En este trabajo se realiza una revisión de literatura narrativa, apoyado también en los fundamentos de una revisión integradora de la literatura de las variables de interés. Se encuentran los principales conceptos de compromiso laboral y comportamiento innovador, cómo estos interactúan y los resultados en estudios empíricos.
Palabras clave
Compromiso laboral, Comportamiento innovador
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Acar, O., Tarakci, M. & Knippenberg, D. (2019). Creativity and innovation under constraints: A cross-disciplinary integrative review. Journal of Management, 45(1), 96-121. doi:10.1177/0149206318805832
Agarwal, U. (2014). Linking justice, trust and innovative work behaviour to work engagement. Personnel Review, 43(1), 41–73. doi:10.1108/pr-02-2012-0019.
Agarwal, U. A., Datta, S., Blake‐Beard, S., & Bhargava, S. (2012). Linking LMX, innovative work behaviour and turnover intentions: the mediating role of work engagement. Career Development International, 17(2), 208-230. doi:10.1108/13620431211241063
Akbari, M., Bagheri, A., Imani, S., & Asadnezhad, M. (2020). Does entrepreneurial leadership encourage innovation work behavior? The mediating role of creative self-efficacy and support for innovation. European Journal of Innovation Management, 24(1), 1–22. doi:10.1108/ejim-10-2019-0283
Akram, T., Lei, S., Haider, M., & Hussain, S. (2020). The impact of organizational justice on employee innovative work behavior: Mediating role of knowledge sharing. Journal of Innovation & Knowledge, 5(2), pp. 117-129. https://doi.org/10.1016/j.jik.2019.10.001
Amabile, T.M. (1988). A Model of creativity and innovation in organizations. In B.M. Staw, & L.L. Cummings, (Eds.). Research in organizational behavior (pp. 123–167). JAI Press.
Bakker, A. B., & Demerouti, E. (2007). The Job Demands‐Resources model: state of the art. Journal of Managerial Psychology, 22(3), 309–328. doi:10.1108/02683940710733115
Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career Development International, 13(3), 209–223. doi:10.1108/13620430810870476
Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. I. (2014). Burnout and work engagement: The JD–R Approach. Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 389–411. doi:10.1146/annurev-orgpsych-031413-091235
Bani-Melhem, S., Zeffane, R., & Albaity, M. (2018). Determinants of employees’ innovative behavior. International Journal of Contemporary Hospitality Management, 30(3), 1601–1620. doi:10.1108/ijchm-02-2017-0079
Bogilović, S., Bortoluzzi, G., Černe, M., Ghasemzadeh, K. & Žnidaršič, J. (2020). Diversity, climate and innovative work behavior. European Journal of Innovation Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/EJIM-03-2020-0100
Cai, W., Lysova, E. I., Khapova, S. N., & Bossink, B. A. G. (2018). Servant leadership and innovative work behavior in chinese high-tech firms: A moderated mediation model of meaningful work and job autonomy. Frontiers in Psychology, 9, 1-38. doi:10.3389/fpsyg.2018.01767
Callahan, J. L. (2010). Constructing a manuscript: Distinguishing integrative literature reviews and conceptual and theory articles. Human Resource Development Review, 9(3), 300–304.
Chang, H. T., Hsu, H. M., Liou, J. W., & Tsai, C. T. (2013). Psychological contracts and innovative behavior: a moderated path analysis of work engagement and job resources. Journal of Applied Social Psychology, 43(10), 2120–2135. doi:10.1111/jasp.12165
Chow, I. H. S. (2018). The mechanism underlying the empowering leadership-creativity relationship. Leadership and Organization Development Journal, 39(2), 202-217. doi:10.1108/lodj-03-2016-0060
De Jong, J. & Den Hartog, D. (2007). How leaders influence employees’ innovative behaviour. European Journal of Innovation Management, 10(1), pp. 41-64. doi:10.1108/14601060710720546
De Jong, J. & Den Hartog, D. (2008). Innovative Work Behavior: Measurement and Validation. Scales Research Reports H200820, EIM Business and Policy Research. Scientific Analysis of Entrepreneurship and SMEs, 1–27.
De Jong, J., & Den Hartog, D. (2010). Measuring innovative work behaviour. Creativity and Innovation Management, 19(1), 23-36. doi:10.1111/j.1467-8691.2010.00547.x
De-la -Calle-Durán, M.-C., & Rodríguez-Sánchez, J.-L. (2021). Employee engagement and wellbeing in times of COVID-19: A proposal of the 5Cs Model. International Journal of Environmental Research and Public Health, 18(10), 5470. doi:10.3390/ijerph18105470
Farr, J., & Ford, C. (1990). Individual innovation. In M. West, & J. Farr (Eds.), Innovation and creativity at work: Psychological and organizational strategies (pp. 63-80). Wiley.
Garg, K., Dar, I. A., & Mishra, M. (2017). Job satisfaction and work engagement: A study using private sector bank managers. Advances in Developing Human Resources, 20(1), 58–71. doi:10.1177/1523422317742987
Garg, S., & Dhar, R. (2017). Employee service innovative behavior. International Journal of Manpower, 38(2), 242–258. doi:10.1108/ijm-04-2015-0060
Garrick, A., Mak, A. S., Cathcart, S., Winwood, P. C., Bakker, A. B., & Lushington, K. (2014). Psychosocial safety climate moderating the effects of daily job demands and recovery on fatigue and work engagement. Journal of Occupational and Organizational Psychology, 87(4), 694-714.
Hakanen, J. J., Rouvinen, P., & Ylhäinen, I. (2021). The impact of work engagement on future occupational rankings, wages, unemployment, and disability Pensions—A register-based study of a representative sample of finnish employees. Sustainability, 13(4), 1626, 1-19. doi:10.3390/su13041626
Iqbal, A., Nazir, T., & Ahmad, M. S. (2020). Entrepreneurial leadership and employee innovative behavior: an examination through multiple theoretical lenses. European Journal of Innovation Management, 1-18. doi:10.1108/ejim-06-2020-0212
Janssen, O. (2000). Job demands, perceptions of effort-reward fairness, and innovative work behavior. Journal of Occupational and Organizational Psychology, 73(3), 287–302. https://doi.org/10.1348/096317900167038
Janssen, O. (2005). The joint impact of perceived influence and supervisor supportiveness on employee innovative behaviour. Journal of Occupational and Organizational Psychology, 78(4), 573-579. doi:10.1348/096317905x25823
Kahn, W. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of management journal, 33(4), 692-724.
Kanter, R. (1988). When a thousand flowers bloom: Structural, collective, and social conditions for innovation in organizations. In B. Staw, & L. Cummings, (Eds.), Research in organizational behavior, 16, (pp. 169-211). JAI Press.
Karatepe, O. M., Rezapouraghdam, H., & Hassannia, R. (2020). Job insecurity, work engagement and their effects on hotel employees’ non-green and nonattendance behaviors. International Journal of Hospitality Management, 87, 102472, 1-12. doi:10.1016/j.ijhm.2020.102472
Kleysen, R. F., & Street, C. T. (2001). Toward a multi‐dimensional measure of individual innovative behavior. Journal of Intellectual Capital, 2(3), 284–296. https://doi.org/10.1108/eum0000000005660
Knezović, E., & Drkić, A. (2020). Innovative work behavior in SMEs: the role of transformational leadership. Employee Relations, 43(2), 398-415. https://doi.org/10.1108/ER-03-2020-0124
Lisbona, A., Palaci, F., Salanova, M. & Frese, M. (2018). The effects of work engagement and self-efficacy on personal initiative and performance. Psicothema, 30(1), 89-96. doi: 10.7334/psicothema2016.245
Montani, F., Vandenberghe, C., Khedhaouria, A., & Courcy, F. (2019). Examining the inverted U-shaped relationship between workload and innovative work behavior: The role of work engagement and mindfulness. Human Relations, 73(1), 59–93. doi:10.1177/0018726718819055
Newman, A., Neesham, C., Manville, G., & Tse, H. H. M. (2017). Examining the influence of servant and entrepreneurial leadership on the work outcomes of employees in social enterprises. International Journal of Human Resource Management, 29(20), 1-22. doi:10.1080/09585192.2017.1359792
Oh, J., Cho, D., & Lim, D. H. (2018). Authentic leadership and work engagement: the mediating effect of practicing core values. Leadership & Organization Development Journal, 39(2), 276–290. doi:10.1108/lodj-02-2016-0030
Park, Y. K., Song, J. H., Yoon, S. W., & Kim, J. (2014). Learning organization and innovative behavior. European Journal of Training and Development, 38(1/2), 75–94. doi:10.1108/ejtd-04-2013-0040
Reina-Tamayo, A. M., Bakker, A. B., & Derks, D. (2018). The work engagement–performance link: an episodic perspective. Career Development International, 23(5), 478-496. doi:10.1108/cdi-10-2017-0179
Saeed, B.B., Afsar, B., Cheema, S. & Javed, F. (2018). Leader-member exchange and innovative work behavior: the role of creative process engagement, core self-evaluation, and domain knowledge. European Journal of Innovation Management, 22(1), 105-124, doi: 10.1108/EJIM-11-2017-0158
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study. Journal of Organizational Behavior, 25(3), 293–315. doi:10.1002/job.248
Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness, 3(1), 71-92. doi:10.1023/A:1015630930326
Schaufeli, W., & Salanova, M. (2011). Work engagement: On how to better catch a slippery concept. European Journal of Work and Organizational Psychology, 20(1), 39–46. doi:10.1080/1359432x.2010.515981
Schaufeli, W., Bakker, A., & Salanova, M. (2006). The measurement of work engagement with a short questionnaire. A cross-national study. Educational and Psychological Measurement, 66(4), 701-716. doi:10.1177/0013164405282471
Schaufeli, W.B. (2017). Work engagement in Europe: Relations with national economy, governance, and culture. Research Unit Occupational & Organizational Psychology and Professional Learning (internal report). KU Leuven, Belgium.
Scott, S. G., & Bruce, R. A. (1994) Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 37(3), 580-607. http://www.jstor.org/stable/256701
Shafique, I., Ahmad, B. & Kalyar, M. N. (2020). How ethical leadership influences creativity and organizational innovation. European Journal of Innovation Management, 23(1), 114-133. doi:10.1108/EJIM-12-2018-0269
Shimazu, A., Schaufeli, W. B., Kamiyama, K., & Kawakami, N. (2014). Workaholism vs. Work Engagement: the Two Different Predictors of Future Well-being and Performance. International Journal of Behavioral Medicine, 22(1), 18–23. doi:10.1007/s12529-014-9410-x
Torraco, R. J. (2005). Writing integrative literature reviews: Guidelines and examples. Human Resource Development Review, 4(3), 356–367.
Truss, C., Shantz, A., Soane, E., Alfes, K., & Delbridge, R. (2013). Employee engagement, organisational performance and individual well-being: exploring the evidence, developing the theory. The international journal of human resource management, 24(14), 2657-2669.
Usmanova, N., Yang, J., Sumarliah, E., Khan, S.U. and Khan, S.Z. (2021). Impact of knowledge sharing on job satisfaction and innovative work behavior: the moderating role of motivating language. VINE Journal of Information and Knowledge Management Systems, 51(3), 515-532. https://doi.org/10.1108/VJIKMS-11-2019-0177
West, M. & Farr, J. (1989). Innovation at work: Psychological perspectives. Social Behavior, 4(1), 15-30
Agarwal, U. (2014). Linking justice, trust and innovative work behaviour to work engagement. Personnel Review, 43(1), 41–73. doi:10.1108/pr-02-2012-0019.
Agarwal, U. A., Datta, S., Blake‐Beard, S., & Bhargava, S. (2012). Linking LMX, innovative work behaviour and turnover intentions: the mediating role of work engagement. Career Development International, 17(2), 208-230. doi:10.1108/13620431211241063
Akbari, M., Bagheri, A., Imani, S., & Asadnezhad, M. (2020). Does entrepreneurial leadership encourage innovation work behavior? The mediating role of creative self-efficacy and support for innovation. European Journal of Innovation Management, 24(1), 1–22. doi:10.1108/ejim-10-2019-0283
Akram, T., Lei, S., Haider, M., & Hussain, S. (2020). The impact of organizational justice on employee innovative work behavior: Mediating role of knowledge sharing. Journal of Innovation & Knowledge, 5(2), pp. 117-129. https://doi.org/10.1016/j.jik.2019.10.001
Amabile, T.M. (1988). A Model of creativity and innovation in organizations. In B.M. Staw, & L.L. Cummings, (Eds.). Research in organizational behavior (pp. 123–167). JAI Press.
Bakker, A. B., & Demerouti, E. (2007). The Job Demands‐Resources model: state of the art. Journal of Managerial Psychology, 22(3), 309–328. doi:10.1108/02683940710733115
Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career Development International, 13(3), 209–223. doi:10.1108/13620430810870476
Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. I. (2014). Burnout and work engagement: The JD–R Approach. Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 389–411. doi:10.1146/annurev-orgpsych-031413-091235
Bani-Melhem, S., Zeffane, R., & Albaity, M. (2018). Determinants of employees’ innovative behavior. International Journal of Contemporary Hospitality Management, 30(3), 1601–1620. doi:10.1108/ijchm-02-2017-0079
Bogilović, S., Bortoluzzi, G., Černe, M., Ghasemzadeh, K. & Žnidaršič, J. (2020). Diversity, climate and innovative work behavior. European Journal of Innovation Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/EJIM-03-2020-0100
Cai, W., Lysova, E. I., Khapova, S. N., & Bossink, B. A. G. (2018). Servant leadership and innovative work behavior in chinese high-tech firms: A moderated mediation model of meaningful work and job autonomy. Frontiers in Psychology, 9, 1-38. doi:10.3389/fpsyg.2018.01767
Callahan, J. L. (2010). Constructing a manuscript: Distinguishing integrative literature reviews and conceptual and theory articles. Human Resource Development Review, 9(3), 300–304.
Chang, H. T., Hsu, H. M., Liou, J. W., & Tsai, C. T. (2013). Psychological contracts and innovative behavior: a moderated path analysis of work engagement and job resources. Journal of Applied Social Psychology, 43(10), 2120–2135. doi:10.1111/jasp.12165
Chow, I. H. S. (2018). The mechanism underlying the empowering leadership-creativity relationship. Leadership and Organization Development Journal, 39(2), 202-217. doi:10.1108/lodj-03-2016-0060
De Jong, J. & Den Hartog, D. (2007). How leaders influence employees’ innovative behaviour. European Journal of Innovation Management, 10(1), pp. 41-64. doi:10.1108/14601060710720546
De Jong, J. & Den Hartog, D. (2008). Innovative Work Behavior: Measurement and Validation. Scales Research Reports H200820, EIM Business and Policy Research. Scientific Analysis of Entrepreneurship and SMEs, 1–27.
De Jong, J., & Den Hartog, D. (2010). Measuring innovative work behaviour. Creativity and Innovation Management, 19(1), 23-36. doi:10.1111/j.1467-8691.2010.00547.x
De-la -Calle-Durán, M.-C., & Rodríguez-Sánchez, J.-L. (2021). Employee engagement and wellbeing in times of COVID-19: A proposal of the 5Cs Model. International Journal of Environmental Research and Public Health, 18(10), 5470. doi:10.3390/ijerph18105470
Farr, J., & Ford, C. (1990). Individual innovation. In M. West, & J. Farr (Eds.), Innovation and creativity at work: Psychological and organizational strategies (pp. 63-80). Wiley.
Garg, K., Dar, I. A., & Mishra, M. (2017). Job satisfaction and work engagement: A study using private sector bank managers. Advances in Developing Human Resources, 20(1), 58–71. doi:10.1177/1523422317742987
Garg, S., & Dhar, R. (2017). Employee service innovative behavior. International Journal of Manpower, 38(2), 242–258. doi:10.1108/ijm-04-2015-0060
Garrick, A., Mak, A. S., Cathcart, S., Winwood, P. C., Bakker, A. B., & Lushington, K. (2014). Psychosocial safety climate moderating the effects of daily job demands and recovery on fatigue and work engagement. Journal of Occupational and Organizational Psychology, 87(4), 694-714.
Hakanen, J. J., Rouvinen, P., & Ylhäinen, I. (2021). The impact of work engagement on future occupational rankings, wages, unemployment, and disability Pensions—A register-based study of a representative sample of finnish employees. Sustainability, 13(4), 1626, 1-19. doi:10.3390/su13041626
Iqbal, A., Nazir, T., & Ahmad, M. S. (2020). Entrepreneurial leadership and employee innovative behavior: an examination through multiple theoretical lenses. European Journal of Innovation Management, 1-18. doi:10.1108/ejim-06-2020-0212
Janssen, O. (2000). Job demands, perceptions of effort-reward fairness, and innovative work behavior. Journal of Occupational and Organizational Psychology, 73(3), 287–302. https://doi.org/10.1348/096317900167038
Janssen, O. (2005). The joint impact of perceived influence and supervisor supportiveness on employee innovative behaviour. Journal of Occupational and Organizational Psychology, 78(4), 573-579. doi:10.1348/096317905x25823
Kahn, W. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of management journal, 33(4), 692-724.
Kanter, R. (1988). When a thousand flowers bloom: Structural, collective, and social conditions for innovation in organizations. In B. Staw, & L. Cummings, (Eds.), Research in organizational behavior, 16, (pp. 169-211). JAI Press.
Karatepe, O. M., Rezapouraghdam, H., & Hassannia, R. (2020). Job insecurity, work engagement and their effects on hotel employees’ non-green and nonattendance behaviors. International Journal of Hospitality Management, 87, 102472, 1-12. doi:10.1016/j.ijhm.2020.102472
Kleysen, R. F., & Street, C. T. (2001). Toward a multi‐dimensional measure of individual innovative behavior. Journal of Intellectual Capital, 2(3), 284–296. https://doi.org/10.1108/eum0000000005660
Knezović, E., & Drkić, A. (2020). Innovative work behavior in SMEs: the role of transformational leadership. Employee Relations, 43(2), 398-415. https://doi.org/10.1108/ER-03-2020-0124
Lisbona, A., Palaci, F., Salanova, M. & Frese, M. (2018). The effects of work engagement and self-efficacy on personal initiative and performance. Psicothema, 30(1), 89-96. doi: 10.7334/psicothema2016.245
Montani, F., Vandenberghe, C., Khedhaouria, A., & Courcy, F. (2019). Examining the inverted U-shaped relationship between workload and innovative work behavior: The role of work engagement and mindfulness. Human Relations, 73(1), 59–93. doi:10.1177/0018726718819055
Newman, A., Neesham, C., Manville, G., & Tse, H. H. M. (2017). Examining the influence of servant and entrepreneurial leadership on the work outcomes of employees in social enterprises. International Journal of Human Resource Management, 29(20), 1-22. doi:10.1080/09585192.2017.1359792
Oh, J., Cho, D., & Lim, D. H. (2018). Authentic leadership and work engagement: the mediating effect of practicing core values. Leadership & Organization Development Journal, 39(2), 276–290. doi:10.1108/lodj-02-2016-0030
Park, Y. K., Song, J. H., Yoon, S. W., & Kim, J. (2014). Learning organization and innovative behavior. European Journal of Training and Development, 38(1/2), 75–94. doi:10.1108/ejtd-04-2013-0040
Reina-Tamayo, A. M., Bakker, A. B., & Derks, D. (2018). The work engagement–performance link: an episodic perspective. Career Development International, 23(5), 478-496. doi:10.1108/cdi-10-2017-0179
Saeed, B.B., Afsar, B., Cheema, S. & Javed, F. (2018). Leader-member exchange and innovative work behavior: the role of creative process engagement, core self-evaluation, and domain knowledge. European Journal of Innovation Management, 22(1), 105-124, doi: 10.1108/EJIM-11-2017-0158
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study. Journal of Organizational Behavior, 25(3), 293–315. doi:10.1002/job.248
Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness, 3(1), 71-92. doi:10.1023/A:1015630930326
Schaufeli, W., & Salanova, M. (2011). Work engagement: On how to better catch a slippery concept. European Journal of Work and Organizational Psychology, 20(1), 39–46. doi:10.1080/1359432x.2010.515981
Schaufeli, W., Bakker, A., & Salanova, M. (2006). The measurement of work engagement with a short questionnaire. A cross-national study. Educational and Psychological Measurement, 66(4), 701-716. doi:10.1177/0013164405282471
Schaufeli, W.B. (2017). Work engagement in Europe: Relations with national economy, governance, and culture. Research Unit Occupational & Organizational Psychology and Professional Learning (internal report). KU Leuven, Belgium.
Scott, S. G., & Bruce, R. A. (1994) Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 37(3), 580-607. http://www.jstor.org/stable/256701
Shafique, I., Ahmad, B. & Kalyar, M. N. (2020). How ethical leadership influences creativity and organizational innovation. European Journal of Innovation Management, 23(1), 114-133. doi:10.1108/EJIM-12-2018-0269
Shimazu, A., Schaufeli, W. B., Kamiyama, K., & Kawakami, N. (2014). Workaholism vs. Work Engagement: the Two Different Predictors of Future Well-being and Performance. International Journal of Behavioral Medicine, 22(1), 18–23. doi:10.1007/s12529-014-9410-x
Torraco, R. J. (2005). Writing integrative literature reviews: Guidelines and examples. Human Resource Development Review, 4(3), 356–367.
Truss, C., Shantz, A., Soane, E., Alfes, K., & Delbridge, R. (2013). Employee engagement, organisational performance and individual well-being: exploring the evidence, developing the theory. The international journal of human resource management, 24(14), 2657-2669.
Usmanova, N., Yang, J., Sumarliah, E., Khan, S.U. and Khan, S.Z. (2021). Impact of knowledge sharing on job satisfaction and innovative work behavior: the moderating role of motivating language. VINE Journal of Information and Knowledge Management Systems, 51(3), 515-532. https://doi.org/10.1108/VJIKMS-11-2019-0177
West, M. & Farr, J. (1989). Innovation at work: Psychological perspectives. Social Behavior, 4(1), 15-30